Follow

Contact Us

Please use the following channels to contact us:

PHONE:

  • US and Canada

Monday – Friday
Phone: +1 800.988.4739
Phone: +1 978.275.8350

  • Europe, Middle East, Africa

Monday – Friday
Phone: +44 (0) 8081 892481

SUBMIT A REQUEST:

Click Here

CHAT WITH US:

Please click   button in the lower left of your screen.

 

To best serve you, please ensure that you have the following information readily available before contacting Datawatch Support:

- Product name and version number
- Exact error messages (where applicable)
- Your contact information
- Operating system and version number
- Description of the problem, including the steps necessary to reproduce the problem

 

WHAT TO EXPECT?

  • We’ll answer your call in the order we receive it.
  • If all support specialists are engaged with other customers, you will have the option to continue holding or to leave a message.
  • The specifics of your call are logged into our call tracking system and queued for the appropriate technical support specialist.
  • We will return your call as soon as a support specialist becomes available.
  • If you do not prefer Call as your main form of communication, you can always submit a Support Request.
  • Submitting a Support Request would automatically create a Ticket, which will result in a quicker turnaround and might be the best option for you.
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.